Velocity Networks

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Careers

    NOC-Head

  • Experience: 8 - 15 Years
  • Location: Hyderabad/Secunderabad
  • Compensation: Best in the industry
  • Education: B.E (Preferred), Graduate in any discipline
  • Role: Head - NOC
  • Functional Area: Telecom IT infrastructure
  • Posted Date: 3 Aug 2011
  • Reference ID: Head - NOC

Desired Candidate Profile

  • Minimum 5 years of management/leadership experience
  • Must have experience in managing/leading teams
  • Project management experience, skills
  • Change management experience
  • Should have managed Customer Support centers
  • Good technical knowledge on IT Infrastructure elements
  • Good knowledge on various frameworks like ITIL, PMP
  • Good People management skill sets
  • Good vendor Management skills. Should have prior experience in handling partners
  • Experience in setting up, implementing processes
  • Setting up Process based operations
  • Technical knowledge of FTH technology areas (would be a value add )

Job Responsibilities

  • Manage the NOC
  • Provide leadership for the NOC operations
  • Ensure adherence to implemented processes
  • Plan for expansion of operations
  • Lead the development of practices in the NOC
  • Carry the targets for C-Sat, P&L for the operations

Email Address: vidisha@velocitynetworks.in   Telephone: 040 67222267

 

    NOC-Team Lead

  • Experience: 2 - 5 Years
  • Location: Hyderabad/Secunderabad
  • Compensation: Best in the industry
  • Education: Graduate in any discipline
  • Role: Team Lead
  • Functional Area: Telecom IT infrastructure
  • Posted Date: 3 Aug 2011
  • Reference ID: Team Lead- NOC

Desired Candidate Profile

  • Minimum 2 years of experience in a similar role
  • Prior experience in leading teams
  • Change management experience
  • Knowledge on IT Infrastructure elements
  • Good People management skills
  • Good vendor Management skills. Should have prior experience in handling partners
  • Good coordination skills
  • Technical knowledge of FTH technology areas (would be a value add )

Job Responsibilities

  • Manage the team working in the shift
  • Follow up regularly on calls logged
  • Ensure that all calls are closed within the agreed SLAs
  • Report out regularly on the operations performance
  • Educate the team through regular training on process to follow
  • Maintain relationship with the Vendors and Field Support team
Email Address: vidisha@velocitynetworks.in   Telephone: 040 67222267

    Head of Operations

  • Experience: 12 - 16 Years with minimum of 3 yrs. in Management role
  • Location: Hyderabad/Secunderabad
  • Compensation: Best in the industry
  • Education: Bachelor's or Master's degree in Electrical / Electronics / Telecommunications Engineering
  • Role: Head of Operations
  • Functional Area: Telecom IT infrastructure
  • Posted Date: 9 Feb 2012
  • Reference ID: Head of Operations

Desired Candidate Profile

  • Bachelor's or Master's degree in Electrical / Electronics / Telecommunications Engineering and about 12 years of industry, with a minimum of 3 years in management roles.
  • Excellent technical expertise with specific focus on multi-level technology including Networks Routing, Switching, Internet Telephony, IPVPN’s, Information Security and Problem Resolution.
  • Should be passionate in delivering superior network reliability and customer service, while aggressively managing costs and improving efficiencies.
  • Ability to grasp new technologies, concepts and ability to understand business cycles and threat environments.
  • Strong process orientation and focus on metrics-based management
  • Will have an innate understanding of the business and have the ability to instill a sense of urgency throughout the organization. implement initiatives in the most positive and efficient manner.
  • The selected candidate will have a well-established reputation for managing to the highest ethical standards.
  • Excellent analytical and presentation skills.
  • Excellent communication and interpersonal skills with successful experience in developing effective working relationships with different constituency groups including employees, customers, government and regulatory officials, vendors, financiers, media, community groups and industry partners.
  • Ability to build and lead highly successful and motivated teams and build strong cross functional relationships.
  • Will be expected to lead the organization while simultaneously developing the skills of managers and staff within the team.
  • Patience, confidence, hard work and an innate enjoyment of start-up and pressure environments are important factors for the incumbent to succeed in this role.

Job Responsibilities

  • Plan and strategize Velocity Network’s technology platform in line with its strategic direction and growth objectives, to provide leading edge FTTH services to end customers.
  • Lead the execution viz. setting up of the centralized NOC, network across the country and the deployment of appropriate technology to establish state of the art network in the country.
  • Ensure strong contingency and provide for maximum redundancy
  • Establish technical standards and ensure adherence to them for information systems security and maintenance enabling unceasing company operations.
  • Anticipate and interpret technology changes and market trends to ring-fence the organization and maintain company leadership in the competitive landscape.
  • Ensure the fulfillment of all contractual obligations by Velocity, the customer and third Parties in order to secure quality of service and profitability according to approved business and contract criteria.
  • Ensure delivery of services seamlessly including those provided by third party suppliers or subcontractors.
  • Build and manage a top-flight technology team and oversee operations. well as building and managing the Network Operations team.
  • Will be responsible for achieving key operational metrics, including but not limited to:
    • Network reliability measures
    • Cost containment and successful capex program implementation
    • Customer service and satisfaction measures
  • Establish and maintain effective governance processes in close partnership with Partner and Customer organizations.
  • Provide visible technical leadership for the organization – discuss the technology strategy of the organization with prospective clients and customers, employees, strategic business partners and stakeholders of the company and be the face of organization within the technology community.
  • Play a leadership role in initiating and overseeing regulatory relationships with Telecom Authorities.
  • Assess, execute and recommend new technologies in support of company needs.
  • Define policies for individual customer or groups of customers.
  • Build contingency and troubleshooting processes.
  • Periodic audit and necessary up gradation of technology, services and systems to retain competitive edge, in line with business goals.
  • Plan, schedule, and execute appropriate Training programs for Partners, clients or end customers to ensure extremely high levels of customer satisfaction.
  • Establish appropriate processes for efficient and effective customer support – across all formats/ media
  • Create knowledge sharing and orientation sessions on Technology for BD and other functions to ensure capability building within the organization.
  • Responsible for Budgeting, Resource Planning – people, hardware and software to ensure 100% network uptime and optimum performance.
  • Appropriate periodic reporting to all necessary stake holders
Email Address: vidisha@velocitynetworks.in   Telephone: 040 67222267

    CAG-Executive

  • Experience: 4 - 7 Years
  • Location: Hyderabad/Secunderabad
  • Compensation: Best in the industry
  • Education: MBA/PGDM - Marketing/Advertising with Business development, client relation management and PR skills is essential.
  • Role: Content Alliance Executive
  • Functional Area: Telecom IT infrastructure
  • Posted Date: 9 Feb 2012
  • Reference ID: Content Alliance Team

Desired Candidate Profile

  • A Bachelor’s or Master’s degree (preferably an MBA/PGDM - Marketing/Advertising) with Business development, client relation management and PR skills is essential.
  • The ideal candidate would be one with a minimum of three year’s experience in Marketing, Advertising, Client Servicing and PR, preferably across multiple territories / geographies within India and with demonstrated success establishing credibility and successful outcomes with existing and potential partners.
  • Proven experience with account management at the organization level, strategic business/ alliance planning, and alliance execution required.
  • Experience of leading/ working closely with cross-functional teams that includes Sales, Product Marketing/ Management, User experience and Marketing would be an added asset.
  • Must demonstrate competence in networking, target marketing across levels and have advanced selling skills and existing relationships.
  • A methodical, result oriented team player possessing excellent communication, interpersonal, organizational and time management skills with demonstrable problem solving abilities.
  • Proficient to work and perform under demanding situations and meeting timelines; proven record of implementing business-centered strategies to contribute to organizational growth and profitability.

Job Responsibilities

  • Acquiring partners and alliances
  • Presenting the Value Proposition to the prospective partners to join our Network and evaluate different revenue stream models.
  • Exploration/Mining of existing clients/accounts/opportunities, a/c management, including routine contact i.e. discern service concerns, forecast future activity, expand foot-print of the client’s products or services in a new geography.
  • Client servicing and managing related collateral / content on national level.
  • Managing the partnership relationship with any external agencies like advertisers across the country on the right media platform.
  • Monitor partner growth and ensure high quality of service to maintain value proposition to the partner and to Velocity Networks.
  • Keep up to date on market trends & new products / services, stay abreast of similar players to identify and investigate growth opportunities for Velocity Networks.
  • Promote Velocity Network services and achieve the anticipated revenue and partner targets for new CAG partners and clients.
  • Develop, present and implement plans to your immediate manager for acquiring new partners and traction in the assigned geographic area – including activity breakdowns, performance milestones, resource requirements and expense budgets.
  • Represent Velocity Networks in a positive and professional manner.
Email Address: vidisha@velocitynetworks.in   Telephone: 040 67222267